Survey Questionnaire & Data Reporting FAQs

How soon can I expect to receive my surveys after ordering?

On average less than 5 business days. Our survey orders are shipped via UPS ground within one business day of ordering.

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How long does it take to receive my reports?

We are able to ship your standard reports within two (2) weeks of receipt of the completed questionnaires in our facility because of our streamlined reporting software, state-of-the-art scanning equipment and our dedicated staff. This does not apply to statewide or customized surveys.

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Will I be billed for the number of surveys I order or for the number I use?

Billing is based on the number of surveys ordered and shipped.

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How long does it take to complete the survey?

It usually takes 40-50 minutes to complete a paper and pencil survey, slightly less for online, or about one class period.

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Are the surveys available online?

Yes! If you take a look at our order form you will see that most of our surveys are available to purchase either online or as a paper and pencil survey.

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Can I get survey results as raw data?

Yes, your raw data can be purchased and comes in a CSV file format.

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Can I customize the survey?

Yes, for an additional $750, up to ten (10) additional questions can be asked. Further customization is available and pricing is based upon the level of customization required and the quantity ordered. Please call Pride Surveys at    for more information.

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What’s the procedure for submitting the additional questions?

Email your questions in a Word Document, to info@pridesurveys.com. We will then contact you regarding any suggestions concerning content and format. Once approved, you will then print a copy of the questions and distribute with each questionnaire to the students, who will then mark the appropriate answer on the corresponding bubble in the extra question section of the questionnaire. Your report will include a customized table for each question showing the data collected.

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How do we know that the anonymity of the students will be protected?

During the survey process, the survey administrator is tasked with making sure that each student knows that not only is the survey voluntary, each question is as well. They are also informed that no names are to be written on the survey and that the surveys should be collected by another student, placed in an unmarked envelope and returned to the survey collection area which assures anonymity. Also Pride Surveys does not create a report if there are fewer than ten (10) respondents in a grade.

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Can I return unused surveys for credit to my account?

No, however any orders placed after July 1, 2012, with leftover surveys can be used for two (2) complete school years after the year in which they were purchased. Please contact Pride Surveys to check on any possible changes to the form before administering in subsequent years. We will send you replacement updated forms at no charge.

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How do I know that the students aren’t lying?

We have a “lie test” built into the survey, and if the students don’t pass the “lie test”, their survey is not included in the report. Also, if students contradict themselves on specific questions, their survey is discarded. This happens approximately 5% of the time, depending on the survey used.

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How much time will it take for students to complete the questionnaire?

The Grades 6-12 questionnaire can be administered in 40-50 minutes – only a portion of one class period. Other questionnaires require even less time.

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Do I need special equipment for students to complete the questionnaire?

No, regular #2 pencils are all that the students will need.

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Will I need to train the teachers of my school on how to administer the questionnaire?

The questionnaire is designed for easy use. You may want to review the steps with your teachers at a faculty meeting prior to administering the questionnaire. Instructions for administering are included with your order.

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How long will it take before I get results of the survey?

Your complete results are returned within two weeks after your completed questionnaires arrive at our office.

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Why is there only one survey for students in grades 6 though 12 when behaviors of a sixth grader are very different from behaviors of a 12th grader?

The differences in behaviors for students in grades 6-12 are significant. By using one questionnaire we can validate the difference and assist schools in tracking the difference. Also, the use of one instrument is helpful in developing trend data and allows for analysis between the grade levels.

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I would like to use the Pride Questionnaire with my sixth grade students. Should I use the 4-6 Questionnaire or the 6-12 Questionnaire?

Use the 4-6 Questionnaire if your school has a combination of grades 1-6 or 4-6. If your school has grades above 6th, use the 6-12 Questionnaire.

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Who owns the data once my school survey is complete?

You do. Local data will not be released by Pride Surveys without written permission from the customer. Pride Surveys does not make public a list of customers.

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What is Pride Surveys’ return policy for unused surveys?

When ordering surveys (paper or online) please make sure you submit the correct amount of survey instruments to be used to gather data. Our policy is to invoice based on the amount of survey instruments ordered. If you need more paper surveys, we will ship extras and bill you for the extra order. If you submit more online surveys than originally ordered, we will bill you for the extra online surveys submitted. If you do not use your full order of survey instruments, the surveys can be used to gather data for another survey cycle, as long as that survey is administered within 2 years of your original purchase. We do not offer refunds or credits for unused surveys (paper or online). If leftover paper surveys will be used from the prior two-year period, please call before surveying to make sure those forms are the most current. If they are not, we will replace those forms with updated instruments.

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